Introduction
This page summarises the key legal terms that apply when you register as a Guardia Channel Partner. It is designed to help you understand your rights, responsibilities, and obligations in simple language.
These summaries are provided for convenience only. Your signed Channel Partner Agreement remains the legally binding document and will prevail in the event of any conflict.
Note: This is a summary only and refer to our service agreement for detailed information
Your Role
As a Guardia Channel Partner, you work as an independent business partner. Your relationship with Guardia does not create employment, agency, partnership, franchise, or joint venture rights.
Your role is to introduce buyers, assist them with local coordination and support property transactions through Guardia's platform. All legal documentation, transaction management, and owner coordination remain the responsibility of Guardia.
You may continue operating your own real estate business and work with other clients, provided doing so does not conflict with your obligations under your agreement with Guardia.
Your Responsibilities
As a Channel Partner, you agree to:
- Provide accurate and truthful information for every referral.
- Act honestly and professionally while representing Guardia.
- Follow all applicable laws and regulations.
- Maintain confidentiality of customer and business information.
- Use Guardia's platform and resources only for authorised business purposes.
- Cooperate with Guardia throughout the transaction process.
What You Can Do
As an authorised Channel Partner, you may:
- Refer prospective buyers.
- Refer NRI property owners to Guardia.
- Promote Guardia's approved property listings.
- Arrange property visits and assist interested buyers.
- Provide the local market knowledge and support during transactions.
- Use authorised Guardia marketing materials and platform tools.
What You Cannot Do
Unless specifically authorised in writing by Guardia, you must not:
- Negotiate or finalise transactions on Guardia's behalf.
- Execute agreements or legal documents for Guardia or property owners.
- Collect booking amounts, sale consideration, rent, or any payments belonging to Guardia or the property owner.
- Promise services, pricing, or commitments that have not been approved by Guardia.
- Independently complete or bypass Guardia's transaction process.
- Misrepresent properties or provide false or misleading information.
- Use Guardia's branding outside the permitted guidelines.
Property Referrals
If you know an NRI property owner who wishes to sell or manage their property, you may refer them to Guardia through the approved process.
Guardia is responsible for:
- verifying the property,
- completing onboarding,
- coordinating with the owner,
- managing documentation,
- handling the legal transaction process.
Channel Partners do not independently onboard properties or manage transactions outside Guardia's approved workflow.
Commission
Channel Partners become eligible for commission only after a successful transaction, subject to the terms agreed separately between the parties.
Commission arrangements are governed by the Channel Partner Agreement and any applicable written commission schedules.
No salary, employment benefits, or reimbursement are created through the Channel Partner relationship unless specifically agreed in writing.
Confidentiality
During your partnership with Guardia, you may receive confidential business information.
You agree to:
- keep confidential information secure,
- use it only for authorised business purposes,
- avoid sharing it with unauthorised persons,
- protect customer privacy,
- return or destroy confidential information when requested.
These confidentiality obligations continue even after your partnership ends.
Branding & Marketing
You may use Guardia's name, logo, and approved marketing materials only while you remain an authorised Channel Partner and only in accordance with Guardia's branding guidelines.
You may not:
- modify Guardia branding,
- create unauthorised marketing material,
- use Guardia branding after your partnership ends.
Compliance
All Channel Partners are expected to comply with applicable laws and professional standards.
This includes:
- complying with anti-corruption and anti-bribery laws,
- avoiding fraudulent or deceptive practices,
- providing truthful information,
- cooperating with Guardia's verification processes.
Failure to comply may result in termination of the partnership.
Suspension & Termination
Guardia may suspend or terminate a Channel Partner's access where permitted under the agreement, including situations involving:
- fraud or dishonest conduct,
- breach of confidentiality,
- misuse of Guardia's platform,
- legal or regulatory violations,
- unauthorised transactions,
- serious breaches of the Channel Partner Agreement.
Upon termination, you must immediately stop representing yourself as a Guardia Channel Partner and discontinue the use of Guardia's branding and confidential information.
Governing Law & Dispute Resolution
The Channel Partner Agreement is governed by the laws of India.
Any disputes arising under the agreement will be handled in accordance with the dispute resolution provisions set out in the signed agreement.
Frequently Asked Questions
Can I independently sell an NRI property through Guardia?
No. Channel Partners refer buyers and property owners through Guardia's process. Guardia manages property verification, legal documentation, and transaction execution.
Can I collect payments from buyers or property owners?
No. Unless expressly authorised in writing, Channel Partners must not collect payments on behalf of Guardia or the property owner.
Can I contact NRI owners directly?
Channel Partners should communicate through Guardia's approved process and must not bypass Guardia where the agreement restricts direct dealings.
Can I create my own Guardia advertisements?
No. Only Guardia-approved branding and marketing materials may be used.
Can I continue working as an independent real estate agent?
Yes. The Channel Partner relationship is non-exclusive, provided your activities do not conflict with your obligations under the agreement.
What happens if I violate the agreement?
Depending on the nature of the breach, Guardia may suspend or terminate your partnership and exercise any other rights available under the agreement.
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Disclaimer
This page provides a simplified summary of the Guardia Channel Partner Agreement for informational purposes only. It does not replace or modify the signed agreement. In the event of any inconsistency, the executed Channel Partner Agreement shall prevail.